SNA Europe’s Commitment to Quality and Community

It is noteworthy that the highly regarded adjustable wrench, a common household tool for many, was invented by SNA Europe in 1982. While hand tools have been utilized for centuries, their design has remained largely unchanged over the past hundred years.

28th of October 2024 Member Spotlight

However, ongoing advancements in materials and manufacturing processes are driving the evolution of the industry, with a focus on innovation and performance. SNA Europe plays a crucial role in tool development, creating instruments tailored for professionals across various sectors, including aviation, metalworking, construction, automotive, and landscaping. 

Exploring Opportunities: Why Doing Business in Africa is a Game Changer 

Dirk Goossens, Sales Manager at SNA Europe, expresses, “The primary reason I am passionate about conducting business in Africa is the people.” While there are many challenges that can arise from doing business in Africa, there is something remarkable about the resilience and resourcefulness of the people there. Even when faced with difficult situations or obstacles, there always seem to be creative solutions, approaching problems with a can-do attitude. For many people doing business in Africa, what truly stands out is the warmth and friendliness of the people.  

Whether one is meeting an individual for the first time or collaborating with a long-standing partner, an openness and sense of connection enhances the overall experience. The profound connection fostered by these interactions significantly enriches the encounter. Additionally, individuals frequently contribute to the establishment of a positive and welcoming environment. This combination of adaptability and warmth renders business activities in Africa not only more efficient but also immensely rewarding. 

Discovering Untapped Markets: The Allure of Doing Business in Lesser-Known African Markets 

When it comes to entering the African market, Dirk advocates looking beyond the usual suspects when doing business. He emphasises that no matter the size or wealth of the country, there will always be individuals within the local business community who understand the market dynamics and are actively seeking new opportunities. This creates a unique opening for higher-priced, high-quality products, as there is a growing demand for them.  

Dirk explained that: “People across Africa are increasingly recognising the long-term economic advantages of investing in durable, higher-end products. Rather than choosing cheaper alternatives that may fail prematurely, they understand that spending slightly more initially on a tool that lasts five times longer represents better value over time.” This trend has indeed been observed across Africa, particularly among many purchasers of SNA Europe products. Dirk further noted that: “This shift in mindset is especially significant in regions where environmental conditions are challenging, and inferior tools are unable to withstand the demands.” 

In this context, SNA’s premium tools have gained significant popularity among African customers. Distributed by local partners of SNA Europe, these tools are proving to be essential in tough conditions. Clearly, the African market is eager for high-quality products, with a strong focus on durability and reliability fuelling the demand for SNA’s offerings. This strategy resonates with the changing requirements of businesses in Africa, where quality is increasingly crucial in buying decisions. 

Balancing Company Profitability and Community Stewardship 

“The most challenging aspect of expanding into a new market is finding a reliable local partner in the country where you plan to do business,” explained Dirk. “This is especially true when entering unfamiliar territories, where local knowledge and trustworthy connections are crucial to success.”  

In many cases, these potential partners can be discovered through exhibitions and trade fairs, which serve as valuable networking opportunities. Recognising this, SNA Europe frequently participates in industry-specific events, particularly within the construction sector across Africa. By attending these exhibitions, the company gains direct access to local businesses and individuals who are not only knowledgeable about the market but also open to engaging in meaningful and lasting partnerships. 

These events provide SNA Europe with an invaluable platform to evaluate potential collaborators in person, allowing for face-to-face discussions, the exchange of ideas, and the assessment of mutual goals. Establishing these connections in such an environment fosters trust and ensures that both parties are genuinely committed to doing business. As a result, SNA Europe can confidently expand its presence in new regions, supported by partnerships that have been carefully cultivated in person through these strategic industry gatherings. 

In addition to finding reliable partners, SNA Europe, as the premier European manufacturer of professional hand tools, is dedicated to maintaining the highest standards of quality and best practices. Their commitment to education transcends the boundaries of their organisation, acknowledging the significance of nurturing the next generation of craftsmen and technicians. Through the Bahco Africa School Project, SNA Europe aims to equip technical schools across Africa with the essential tools required for effective training in various fields. By implementing an integrated system of tools and training, SNA Europe assists these schools in improving tool organisation and management. Furthermore, SNA Europe provides comprehensive technical support and training materials to all students, empowering them to become proficient professionals in their respective domains. 

Overcoming Challenges for Tool Manufacturers in the African Market  

Dirk expresses his profound appreciation for conducting business in Africa, particularly in Uganda. Nonetheless, he has drawn attention to a significant challenge confronting SNA Europe: the rise of counterfeit products in the market. Voicing his concerns regarding this issue, Dirk remarked, “These counterfeit goods are sold at significantly lower prices than the genuine ones, creating tough competition.” This situation poses considerable difficulties for SNA Europe’s local partners, who struggle to persuade customers to purchase authentic products at higher prices. The existence of these lower-priced counterfeit alternatives frequently undermines their efforts to advocate for the quality and reliability of the original items. Consequently, both the company and its partners are compelled to continuously adapt their strategies to maintain competitiveness in this challenging market. 

SNA offers a wide range of high-quality tools for industries such as building and construction, aviation, mining, automotive, and agriculture. Their diverse product lineup ensures that they can meet the specific needs of various sectors, providing both reliability and innovation. SNA Europe remains eager to collaborate with new business partners, showcasing a commitment to growth and expansion. If you have any questions or need more information about the tools they provide, please reach out to Dirk Goossens (dirk.goossens@snaeurope.com), who will be happy to assist with any inquiries.